‘A dirty pool and lukewarm foord, Sheffield family struck down by illness onMexican holiday
The Barraclough family from Sheffield were struck down by a severe illness on holiday in Mexico.
A Sheffield family have described their ‘holiday nightmare’ after being struck down with a severe illness in Mexico.
The Barraclough family, from Shiregreen, booked a two-week dream break to the luxury Sandos Caracol Eco Resort in Riviera Maya, Mexico.
Just days into the holiday mum Sarah, 33, began suffering with diarrhoea and vomiting. A few days later her husband Mark, 33, began suffering from similar symptoms and their children Alexander, three, and Bryony, seven, also both fell ill.
The illness was so bad, mum Sarah said she wished the family had ‘stayed at home’ after spending around £4,000 on the trip.
All four members of the family are still experiencing symptoms since their return to the UK in June this year and have received treatment from their GP.
Sarah said she continues to suffer symptoms and has been told by her doctor that she may be suffering with post-infective irritable bowel syndrome.
The Barraclough’s flew over 4,800 miles for their dream holiday only to be struck down by a severe illness. Medical tests confirmed both children were infected with Cryptosporidium, a microscopic parasite that causes severe diarrhoea and vomiting.
The family described filthy conditions, a dirty swimming pool and wild animals eating off tables in the hotel restaurant at the supposed luxury resort.
Sarah and Mark said they were concerned about the hygiene standards at the resort when they arrived. They added some of the food was served lukewarm and on occasions ‘reused for meals’ throughout the day.
The couple added other holidaymakers seemed to be suffering similar symptoms to their own.
A spokesperson for Thomas Cook said: “Nothing is more important to us than the safety and wellbeing of our customers, and we will always work with our hotel partners to investigate any sickness or incidents reported while on holiday. We are in discussions with the Barraclough’s solicitors on their claim.”